Privacy Policy

Last updated: January 2026

1. Introduction

Hoppa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing software platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, business details)
• Billing and payment information
• Customer data you input for invoicing purposes
• Invoice and payment records
• Communications with our support team

We also automatically collect certain information about your device and usage of the Service, including IP address, browser type, operating system, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process payments and send invoices
• Communicate with you about your account and updates
• Provide customer support
• Monitor and analyze usage patterns and trends
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are legally required to retain certain data.

6. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (e.g., payment processors like Mollie, cloud hosting providers)
• Professional advisors, such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us at info@handyhop.co.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Essential cookies necessary for the operation of the Service cannot be disabled.

9. Third-Party Services

Our Service integrates with third-party services such as Mollie for payment processing. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@handyhop.co.